We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how AboveTheGround collects, uses, and shares your data when you visit our website or make a purchase from our store. If you have any questions or concerns about how we handle your data, feel free to contact us at support@abovetheground.com.

We collect the following information to provide you with the best shopping experience: - Name and Contact Information used to process your order, inform you of updates, and send marketing material (with your consent).

- Payment Information, collected to process payments and refunds, detect fraud, and store payment details for faster checkouts (with your consent).
- Device Information, automatically collected to enhance your experience on our website and help with fraud prevention.
- Purchase History used to process orders, handle returns, and improve customer service.
- Contact History, stored to resolve customer queries efficiently.

• To fulfil and manage your orders.
• To send you order updates via email or SMS.
• To provide customer support and resolve any issues.
• With your permission, to send marketing emails or SMS about new products and updates.
• To tailor advertisements based on your browsing history.

We do not sell your personal information to third parties. However, we share necessary information with trusted service providers, such as:

• Payment processors (e.g., Shopify, PayPal) to handle transactions.
• Delivery companies to ensure your order reaches you.

With your consent, we may send you marketing messages about new products and services. You can opt out at any time by contacting us through a support ticket or by following the unsubscribe instructions in any of our communications. Please note that opting out of marketing messages will not affect essential service communications, such as order confirmations.

We use cookies and other tracking technologies to show you relevant ads based on your browsing behaviour on AboveTheGround. These technologies help us understand how you interact with our site and improve your shopping experience. You can opt out of targeted advertising by adjusting your browser settings or visiting ad network opt-out portals.

We retain your personal information for as long as necessary to provide our services. You can request the deletion of your data by contacting us. However, we may retain certain information for legal or regulatory reasons. You have the right to:

• Access the personal data we hold about you.
• Correct or update your information.
• Request the deletion of your data.
• Stop receiving marketing communications.

For more information on how to exercise these rights, please contact us by opening a support ticket.

We may update this policy from time to time. Significant changes will be communicated via email or site notifications. Your continued use of our services after any updates constitutes your acceptance of the new terms. For any questions, concerns, or requests regarding your data, please contact us by opening a support ticket.